This Shipping Policy (“Policy”) outlines the terms and conditions governing the shipping of products purchased from EKGenius (“we,” “us,” or “our”) through our website (“Site”).

1. Shipping Methods

1.1. Available Methods: We offer several shipping methods for delivering your order, including standard shipping, expedited shipping, and overnight shipping. The available methods may vary depending on your location and the products purchased.

1.2. Delivery Time: The estimated delivery time for each shipping method will be provided at the time of checkout. Please note that delivery times are estimates and are not guaranteed.

2. Shipping Costs

2.1. Shipping Charges: Shipping charges will be calculated based on the selected shipping method, the shipping destination, and the total weight and dimensions of the products in your order. The shipping charges will be displayed at the time of checkout.

2.2. Taxes and Duties: You are responsible for any applicable taxes, duties, or customs fees associated with the delivery of your order. These charges are not included in the shipping charges and will be your responsibility to pay.

3. Order Processing

3.1. Order Confirmation: Once your order has been placed and payment has been processed, you will receive an order confirmation email with the details of your purchase.

3.2. Order Fulfillment: We will process and fulfill your order within the timeframe specified at the time of checkout. Orders placed on weekends or holidays will be processed on the next business day.

4. Shipping Restrictions

4.1. Delivery Addresses: We only ship to valid mailing addresses within the United States. We do not ship to P.O. boxes or international addresses at this time.

4.2. Restricted Items: Certain products may be subject to shipping restrictions due to their size, weight, or regulatory requirements. These restrictions will be noted on the product page, and we reserve the right to cancel orders for restricted items.

5. Tracking and Delivery

5.1. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery online.

5.2. Delivery Confirmation: We require a signature upon delivery for certain high-value or high-risk orders to ensure safe delivery. If you are not available to sign for the delivery, please arrange for someone to accept the package on your behalf.

6. Shipping Delays

6.1. Unforeseen Circumstances: While we make every effort to ensure timely delivery of your order, please note that shipping delays may occur due to unforeseen circumstances such as inclement weather, natural disasters, or carrier delays. We are not responsible for delays beyond our control.

7. Contact Us

7.1. Questions: If you have any questions about our Shipping Policy, please contact us at [email protected]

By placing an order through our Site, you acknowledge that you have read, understood, and agree to be bound by this Shipping Policy. If you do not agree with this Policy, please do not place an order.